Category: AI in Business

Using Machine Learning in Service Level Agreements

One of the key-metrics in every business that defines success is SLA, or – Service Level Agreements. Metrics, or values that SLA defines are based off of the business it supports, and it may be anything that is needed: sales…

Data and SLA Forecasting – Implementation and Usage

Posted by rubikscode in AI in Business

Forecasting, in business, is usually related to the certain volume of: sales, influx of calls, or anything that your company is doing, based off of the historical data.